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Privacy Policy

This Privacy Policy (the "Policy") explains how information is collected, used and disclosed by lady first. With respect to your access and use of lady first services,  lady first mobile applications in connection with social networking services (together referred to below as “lady first’ or the "Service").

We have prepared this Privacy Policy to describe to you our practices regarding the personal information that we collect from Users of the lady first Services. This Privacy Policy is incorporated into and forms part of our Terms of Use , which outline the terms and conditions you agree to when accessing and using the lady first Services. By accessing and using the lady first Software and/or by registering and using the lady first Services, you agree and consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.

1. What personal information do we collect?

A) Information You Provide.  We may collect personal information from you when you voluntarily provide it to us through a number of features available on the lady first. For example, when you register, use, pay to use or subscribe to any of our lady first Services or take part in any interactive features of the lady first Services. we collect a variety of personal information directly from you or when you authorize us to access certain personal information. 

This information includes your date of birth, gender, profile photo.By choosing to provide this data, you consent to our processing of that data, which consent may be revoked by you at any time.

Date of birth - our app is not for under 18 age user so using date of birth we verify user is not under 18.

Gender - lady first differently work for man & woman’s so first we identify and then we serve our lady first service to user.

Profile photo - profile photo is compulsory required for man while woman can as a an anonymous. when user upload profile photo user's must show his or her clear face in photo because our system not accept unwanted and unuseful photo like nude photo, group photo, abusive photo, spam photo, photo with unwanted text and etc. this feature is required for maintain quality of our app and maintain best user experience who use our app service.

B) In addition, as you use the lady first Services, you can from time to time enter or send to us personal information such as sending us feedback via email. Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customised experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose. Once registered, you are no longer anonymous to us and you can review and change certain personal information in the Edit Profile settings area.

 

C) Geolocation Data.  When you use the lady first Services, we will collect your location information to determine your distance from other Users (" Distance Information ") through GPS, Wi-Fi and other cellular technology in your mobile device or through an Internet Protocol (" IP address ") address (which is a number that is automatically assigned to your mobile device when you use the Internet, which may vary from session to session). Your last known location is stored on our servers for the purpose of calculating Distance Information between you and other Users. We will also collect your mobile device's geographic location data while the lady first Service is actively running.

D) Information About How You Use The lady first Services.  Additionally, we also automatically track certain personal information about you based upon your behaviour on the lady first Services, including information about your your activities. We create a tracking ID unique to each lady first Account for internal tracking purposes. We use this information to do internal research on our Users' demographics, interests, and behaviour to better understand, protect and serve you and our community. This may include information such as the pages and profiles you view, how you browse the lady first Services, your lady first purchases you make through the lady first Services. It can also include the various functions and features that you use, such as Messages (as defined below), the connections you make,  and profile searches you perform, or your general use of the lady first Services.  

E) Messages.  When you send a message (which may include text, photos, audio or video) to other Users of the lady first Services, we will retain the messages (" Messages ") as required by the operation of the lady first Services.

F) Purchases.  If you purchase any of the Paid lady first Services (as defined in our Terms of Use ) through your Apple iTunes account, lady first will collect the iTunes unique transaction IDs and receipts data. Lady first does not receive or process credit card information and asks you to use your Apple iTunes account to purchase Paid lady first Services on Apple devices. If you wish to use your Apple iTunes to purchase Paid lady first Services, please review Apple's privacy policies at http://www.apple.com/privacy or as otherwise available to better understand Apple's privacy practices. 

G) Your Communications With Us And Other Users.  We collect communications you send to us (such as emails), comments that you post on the pages that we have on a third-party service such as our Instagram, Pinterest, Twitter and Facebook channels, and messages or communications you send to us directly through those services. We may also collect any comments, photos, messages or other content or communications you and other Users share on the lady first Services. If you provide us feedback or contact us via email (e.g., for support), we will collect your name and email address, as well as any other content included in the email in order to send you a reply. If you contact us for support, we may also collect and retain certain technical diagnostic data (e.g., your Mobile Device model).

H) Information Provided By Others.  We may be provided with information relating to you or your conduct on the lady chat Services by other Users of the lady first Services. We also collect information that third-party organizations may provide to us, such as demographic information or fraud prevention information. 

2. How do we use the personal information that we collect? 

We use your personal information for the purposes described in this Privacy Policy or otherwise disclosed to you in connection with the lady first Services. These purposes include: 

A) Providing the Requested lady first Services:  We use your personal information to administer and maintain your lady first Account and generally provide the functions and features that are part of the lady first Services (including providing communications as described below). 

B) Analyzing and Develop Our Products and Services:  We use your personal information to develop, deliver, measure, monitor, analyze and improve the lady first Services and develop new products and services. 

C) Communicate With You:  We use your personal information to respond to your comments and questions and provide customer service, to provide any messaging or communications associated with the functions and features of the lady first Services (including by email), to keep you posted on our latest product or service announcements or updates, software updates, security alerts and any technical notices and to provide you with support and administrative messages. If you do not wish to receive email from lady first you may opt-out by following the instructions included in each communication or by contacting lady first support at our email . 

D) Protect the lady first Services and lady first’s Property:  We use user personal information to detect and prevent abusive, fraudulent, malicious or potentially illegal activities, and to protect the rights, safety or property of lady first and our Users. 

E) Geographical Or GPS Location-Based Services:  We may use user personal information to provide features of the lady first Services that may be relevant to you and your geographical location or GPS information.

F) Additional Uses:  We may use user personal information to perform other functions as may otherwise be described to you at the time of collection or as enabled by you in relation to the lady first Services. 

3. How do we disclose your personal information? 

The lady first Services allow you to share personal information about yourself with other Users and potential Users of the lady first Services. Please consider your own privacy and personal safety when sharing your information with anyone, including information you share through your profile. Profiles may include certain personal information that was provided at registration. As well as information about your use of the lady first Services (e.g., whether you were recently logged in to the lady first Services).  for tips on using the lady first Services.

We may share information about you in anonymous and/or aggregated form with third parties for usage analytics (to help us better understand who is using our services and how), and for industry analysis, demographic profiling, research, and other similar purposes.We may share information about you if we are (or if we believe we are) required by law or legal process (such as a subpoena, warrant or court order), if we have to respond to a lawful request from legal authorities to disclose such information, or if we need to enforce or apply this Privacy Policy, our Terms or our other policies.

We may transfer and/or provide information about our users in connection with an acquisition, sale of company assets, or other situation where user information would be transferred as one of our business assets.

Please be advised that information on your profile, including any personal information, is viewable by other Users. We do not control who reads the information that you share or what others may do with this information, so we encourage you to use discretion and caution with respect to your personal information. Also, if you wish to share information about other Users, please consider their safety and privacy and get their consent before sharing.  

Note that the term " third party " does not include companies in the same group of companies as lady first, which includes our subsidiaries (that is, any organisation we own or control) or our ultimate holding company (that is, any organisation that owns or controls us) and any subsidiaries that our holding company owns. Unless otherwise indicated, these companies will use your personal information as described under this Privacy Policy.

4. Our retention of your personal information 

We retain personal information for only as long as required to fulfill the identified purposes for which it was collected, and for a reasonable time thereafter, or as required by law. Lady first has retention standards which meet these requirements. Lady first destroys your personal information following the end of our retention period, when it is no longer needed, or when we remove your data from the information. We assume no obligation or guarantee to archive any information and do not warrant that any archived information will later be made available to you.

You may deactivate your lady first Account at any time by accessing "Settings" and selecting deactivate account or by emailing our support team at our email with the subject line Please Deactivate My lady first Account . After your lady first Account has been deactivated and you have logged out of the lady first Services, your profile will no longer be visible to other Users. If you do not reactivate your lady first Account within thirty (30) days, your lady first Account will be permanently terminated and closed but some information may remain in lady first backup copies and logs for up to one (1) year.

the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account. 

For greater clarity, Messages, photos, videos, text, comments and certain other information sent to Users may remain on the lady first Services after you deactivate your lady first Account.

5. Legal requests; emergencies; jurisdictions

We cooperate with bona fide law enforcement inquiries and demands for information as required by law. We are also cognizant of the need to address emergencies. Therefore, we may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations); (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding; (c) as otherwise required under any applicable law, rule, or regulation; (d) in good faith, to protect or defend our rights or property or those of other Users or investigate and defend ourselves against any third party claims or allegations; (e) enforce our Terms of Use, including the investigation of potential violations thereof; or (f) detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues.

In some cases, personal information that we collect may be stored or processed by us outside of our country in jurisdictions whose data protection laws may differ. In such cases, we will continue to protect the information with appropriate safeguards through contract and otherwise use reasonable efforts to ensure that appropriate protections are in place, but you acknowledge that your personal information may be subject to the governments, courts, law enforcement officials, national security authorities and laws of those countries.

6. Security 

Lady first takes your privacy concerns seriously and strives to protect your personal information against unauthorized access, disclosure, inappropriate alteration and misuse. This encryption process protects your information, by scrambling it before it is sent to us from your Mobile Device. We also make reasonable effort to ensure the security of your personal information on our system using available protection technology. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we make no representations or warranties as to the security of any information that you submit to us electronically in connection with the lady chat Services, which you do at your own risk. 

8. Access to your information and account management

You may access and change your lady first Account information at any time by visiting the " Edit Profile " and " Settings " sections of your lady first Account. You may also contact us for assistance using the details below if you want to access or change your lady first Account information or close your lady first Account. 

9. Age restrictions 

Our Services are not intended for individuals under 18 years of age. No one under age 18 may provide any data to or on the Services. We do not knowingly collect personal data from individuals under 18. If you are under 18, do not use or provide any data on our app or through any of Services or provide any information about yourself to us. If we learn we have collected or received personal data from a person under age 18 without verification of parental consent, we will delete that information. If you believe we might have any data from or about a person under the age of 18, please contact us at our mail. 

10. YOUR RIGHTS 

We want you to be in control of your information, so we have provided you with the following tools:

· Access / Update tools in the service. Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service. If you have any question on those tools and settings, please contact our customer care team for help here. 

· Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality. 

· Deletion. You can delete your account by using the corresponding functionality directly on the service. 

We want you to be aware of your privacy rights. Here are a few key points to remember: 

· Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by sending us an email. 

· Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us here. 

For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests. 

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released. 

Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth. 

· Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities. 

11. HOW WE PROTECT YOUR INFORMATION 

We work hard to protect you from unauthorised access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure. 

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures. 

We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here  

12. Updates to this Privacy Policy 

This Privacy Policy is commitment to you with respect to the lady first Services. If you have questions about this Privacy Policy, please contact  at our mail address as described below. Lady first reserves the right to change this Privacy Policy at any time without specific notice or obligation to you. If we make changes to this Privacy Policy, we will change the " Last Updated " date above and will post the updated Privacy Policy on this page. We may also provide other methods of notice or request your consent depending on the circumstances.

Any changes will be effective immediately upon the posting of the revised Privacy Policy. Your continued access to, or use of, the lady first Services after any such changes constitutes your acceptance of the Privacy Policy as revised.


Last change : 30 Sept 2023

Contact us : contact.ladyfirst@gmail.com







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